A & E Leisure

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4.7

( 16 reviews )

Trainers

Unit 51-56 Cosgrove Business Park, Daisy Bank Ln, Northwich CW9 6FY, United Kingdom +44 1606-973-005

A & E Leisure is a reputable and well-established brand in the leisure industry. With a strong presence in the market, A & E Leisure offers a range of high-quality products and services to cater to the diverse needs of its customers. The brand is known for its commitment to providing exceptional customer experiences and delivering top-notch products that exceed expectations. A & E Leisure prides itself on its attention to detail and dedication to customer satisfaction. With a team of knowledgeable professionals, the brand ensures that every customer receives personalized assistance and expert guidance. A & E Leisure is dedicated to continuous innovation and staying ahead of industry trends, ensuring that its customers have access to the latest and most cutting-edge products and services. With a stellar reputation and a focus on excellence, A & E Leisure is the go-to brand for all leisure needs.

Reviews

4.7/5

16 reviews

5 stars

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1 stars

Galen watts

March 22, 2024

I bought a self inflating sleeping mat for my car but unfortunately there was a technical issue that meant it was mispriced on the website. The team called me up to explain and everything was sorted quickly and efficiently, with an alternative mat arriving on my doorstep the following day, with a discount for the inconvenience. All in all it was refreshing to get such great customer service and AE Leisure will be the first place I look next time I need something!

Linda baker

March 22, 2024

Brilliant, simply brilliant. Truma recommended A&E leisure to fit my new boiler and I’m so glad they did. It’s not the closest place to me but I’ll be back here from now. They are thorough, friendly and gave me excellent advice. A&E are the one stop shop for all your motorhome needs. Thank you guys, I’ll be seeing you again to keep my investment in tip top shape👍

Bob johnson

March 22, 2024

Arrived early and my van was taken into the workshop straight away by very friendly and professional,knowledgeable staff. All done in an hour and was told I didn’t need what I thought and they saved me over £200. Unbelievably honest and a fabulous job. A great price and no hassle. Well worth the drive. Thanks guys.

Terry whitmer

March 22, 2024

Very helpful and friendly staff. Took our time deciding on which awning to purchase and spoke to a couple of members of staff. Did not feel rushed or pressured. Pleasant experience which makes a change from a sullen, growling and 'can't be bothered' approach.

Yzjyzj

March 22, 2024

Amazing service and customer care with Kian :-) Absolutely brilliant in helping my partner and i who are first time motorhome buyers. We had no idea on awnings and accessories and was not only incredibly helpful, explained it all, gave discounts and was friendly and enthusiastic. Definitely recommend this company and their excellent service and everyone was very friendly and helpful. Thanks for hopefully the start of making lots of memories. :-)

Antonio samuels (navice)

March 22, 2024

I purchased a camptech buckingham from A and E and initially everyone was really helpful, then when I started having issues with pooling on the roof I sent various emails and photos to try and get some help with my issue, I tried to resolve but unfortunately it collapsed causing significant damage to my caravan and awning, then after sending the damage in I got a response, 19 days later, stating the awning was incorrectly put up, OK but then the rep proceeded to tell me the instructions are not very clear and that I had adhered to them and he had further pictures and details of how the awning should be erected, not much help now as they never came with the awning. They won't offer a refund or exchange but have offered to get me the awning repaired at my own cost. Its funny how I couldn't get a response until for over 2 weeks and and then after the damage had accured I was able to get an instant response. Good company if you need something of the shelf but unfortunately lacks customer experience, no return of calls and now left massively out of pocket, but that's just my first experience with them.

Todd powers

March 22, 2024

Afraid to say that customer service here is awful. I have tried to stick with them as they are fairly local but they rarely answer the phone, and never call back when you leave a message. Don’t bother using their online form either, as despite a promise of a 3 day maximum response time I’m still waiting for one over 3 weeks later. This lack of response is a real shame as when you do eventually manage to get work done, it is to a good standard and staff are helpful, but the lack of ability to ever get a decent response is so frustrating.

Matthew lee

March 22, 2024

From start to finish from advice to the sale and Delievery from Richard Skelton was unreal, this man went above and beyond to help myself and my partner pick awning for our caravan , laid out all the different awnings and different quality's there was and sizes .I would like to mention this was at evenings which suited us after work hours, also a message away and answered all questions we had asked . Thank you richard Skelton + A&E LEISURE for your service very rarely see a buisness so helpful now these days and this buisness has went over and beyond 😁